# Customer Support

![](https://3235216312-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MhnRuWD5rIHkND2fx7s%2F-MhxOnR8Z7S-ibKMKOCS%2F-MhxOxexrWoqXaKw5tOS%2FbannerGitBookSbtxAtenEn.png?alt=media\&token=147563cc-e37b-4183-b529-642f62b82114)

## There is NO customer support for Swapped BitCore sBTX.

If you're experiencing issues,

1. try reaching out in your local [Telegram group](https://t.me/bitcore_cc).

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Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.
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{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
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